Awkward

Helsinki - After checking into the hotel, I inserted the hotel key card into the room lock and pushed the door open. It opened about an inch before clanging against the inside security lever.  Someone was in my room!  I went back to the front desk and reported the problem.  "It is not possible," I was told.  "Uh, actually it is," I said.  After double checking, the manager confirmed the previous room occupant had not left.  Upgrade to the executive floor for me.  All's well that ends well.